Your car runs down the road and you suddenly get into an accident. You want to call for help But what if you lose awareness – are trapped – if the accident is bad and you can’t even get to your phone to seek help. These were the kinds of situations which prompted the European Union to adopt a law that requires the equipment of eCall technology for all new vehicles sold there. The system contacts emergency services automatically, regardless of how small an accident occurs.
The eCall system connects the vehicle’s occupants to a human operator at the proper Public Safety Answering Point (in other words, a call center) for the vehicle’s location. The center will receive a set of data to assist them, including the location of the accident, information about the vehicle (such as its VIN), the route the vehicle was traveling (i.e. northbound or southbound), and whether the system was manually or automatically activated.
ECall won’t necessarily help prevent collisions, but it has the potential to save lives by getting help to injured motorists as quickly as possible.